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You can easily access our extensive FAQ section, which is designed to swiftly address common queries and promptly resolve any issues you might encounter.

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How to make RAID 0 on Intel 400 motherboard

1. Please press “Delete” when the system POST, to enter BIOS.

2. Press “F7” to go to advance model.

3. Go to Advance-> SATA And RST Configuration.

4. Set SATA Mode Selection to “Intel RST Premium With Optane System Acceleration”

5. Press “F10” to Save & Exit

6. When the system boot on, go under BIOS-> advance ->Intel(R) Rapid Storage Technology.

7. Go to Create RAID Volume.

8. Set the RAID Level to “RAID0 (Stripe)” and change both of the Disk options to “X”.

9. Select Create Volume.

10. Then, enter the RAID Volume to check the details of RAID 0.

11. After checking, press “F10” again to Save & Exit.

12. When the system reboot automatically, press “F9” to select the bootable device and start the installation of OS.

How can you to clean the system ?

First of all, here are some tips that apply to all products:

Use only a soft, lint-free cloth. Avoid abrasive cloths, towels, paper towels, or similar items.
Avoid excessive wiping, which might cause damage.
Unplug all external power sources, devices, and cables.
Keep liquids away from the product.
Don't get moisture into any openings.
Don't use aerosol sprays, bleaches, or abrasives.
Don't spray cleaners directly onto the item.

How to clean your computer:

First, shut down your PC and unplug the power cord along with other connected devices.

Next use a damp, soft, lint-free cloth to clean the computer's surface.

Avoid getting moisture in any openings. Don't spray liquid directly on the computer.

Don't use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide and hypochlorous acid that might damage the product.

Why can't I install Windows7 32Bit on H110M-BTC?

If you want to install Windows7 32Bit on H110M-BTC, please follow the steps below.

1. Boot up your system, press [DEL] go to BIOS.

2. BIOS -> Chipset -> Mining Mode -> [Disabled].

3. BIOS -> Boot -> CSM Support -> [Enabled].

4. Press [F10], save the modification and exit.

5. After system reboot, you should now be able to install Windows7 32Bit.

How to support AMD FreeSync ?

First of all, please make sure the graphics card which you use support AMD FreeSync.

Next, please get to AMD website and see the FreeSync monitors support list to choose your monitor.

--> https://www.amd.com/en/products/freesync-monitors

Here we use our VA5505RF41 graphics card with AOPEN 24HC1QR monitor.

After AMD driver installed, you can find the Radeon FreeSync option in the AMD Radeon settings.

How to use AMD RAIDXpert2 Configuration Utility?

1. Power on, press [DEL] goto BIOS.

2. Advanced -> SATA Configuration -> OnChip SATA Type -> [RAID].

3. Advanced -> CSM Configuration -> Storage -> [UEFI].

4. Press [F10], save the changes and reboot.

5. After reboot, go to BIOS again, RAIDXpert2 Configuration Utility option will show at the bottom of Advanced page.

6. RAIDXpert2 Configuration Utility -> Physical Disk Management ->Select Physical Disk Operations -> Inlitialize Disk

Enabled the disk you want to make array and select [OK].

7. RAIDXpert2 Configuration Utility -> Array Management -> Create Array -> Select Physical Disks

Enabled the disks that you want to make array and select [Apply Changes]

8. After finished the settings, select [ Create Array ].

9. Array has been successfully set.

Why can't I install On-Board VGA driver on B360MHD PRO2 when I use i5-9400 or i5-9600K CPU?

If you want to install On-Board VGA driver on B360MHD PRO2 with i5-9400 or i5-9600K CPU.

Please make sure your Windows 10 version is after 1703 version.

You can press [windows] + [R], key in winver to check it.

If your Windows 10 version is before 1703 version, please update it first.

Why am I saw below two security messages during install A10N-8800E WIN7 driver? Also,I found two yellow exclamation mark under System Device Manager.

How can you to fix the problem?
This is because Microsoft Windows 7 which not bundle it, so you can try to install the Microsoft HotFix KB3020369 and KB3125574 before install onboard Chipset and Graphics drivers.
Of course, if the action still not to fix, please try to run Windows 7 online Update to latest version.

Please ensure your board connect to network, first

<< Step.1 Install Windows Hotfix - KB3020369 >>

KB3020369 x64 ==> For Windows 7 64bit OS
http://download.windowsupdate.com/d/msdownload/update/software/updt/2015/04/windows6.1-kb3020369-x64_5393066469758e619f21731fc31ff2d109595445.msu
KB3020369 x86 ==> For Windows 7 32bit OS
http://download.windowsupdate.com/d/msdownload/update/software/updt/2015/04/windows6.1-kb3020369-x86_82e168117c23f7c479a97ee96c82af788d07452e.msu

<< Step.2 Install Windows Hotfix - KB3125574 >>

KB3125574 x64 ==> For Windows 7 64bit OS
http://download.windowsupdate.com/d/msdownload/update/software/updt/2016/05/windows6.1-kb3125574-v4-x64_2dafb1d203c8964239af3048b5dd4b1264cd93b9.msu
KB3125574 x86 ==> For Windows 7 32bit OS
http://download.windowsupdate.com/d/msdownload/update/software/updt/2016/05/windows6.1-kb3125574-v4-x86_ba1ff5537312561795cc04db0b02fbb0a74b2cbd.msu

<< Step.3 Run Windows 7 online update >>
If these hot fix still not to fix, please try to run Windows 7 online Update to latest version.

<< Step.4 Install Chipset driver and graphic driver again >>
After that, then you will start to install onboard chipset and graphics driver.

Last, both of yellow Exclamation marks (AMD PSP 2.0 Device & AMD High Definition Audio Device) will disappears after follow above 4 method.

How to make RAID 0 array to install Windows 10 64 bit for TB350-BTC motherboard with two SATA HDD?

1. Press [Delete] key in POST screen go to BIOS > Advanced > SATA Configuration > OnChip SATA Type, set it to [RAID] mode.

2. Press [F10] key to Save Configuration and reset.

3. Press [Ctrl] + [R] to configure.

4. Choose "Delete Array(s)" press [INS] to select arrays and press [Enter] to delete all.

5. Press [C] to continue.

6. Choose Create Array.

7. Press [INS] to select Disks and press [Enter].

8. Press [Enter] to select RAID0.

9. Press [Enter] to Complete.

10. Select "Read / Write".

11. Press [C] to Confirm.

12. Choose Continue to Boot

13. After reboot, choose your flash drive to install Windows 10 at normally.

When install coming to the step like below illustration, click Load driver.

※ Driver download link ==>https://download.biostar.com.tw/upload/Driver/Chipset/ATI/AM4_SATA/WIN10x64_F6.zip

( Unzip and copy the folder to your flash drive.)

14. Click Browse.

15. Choose the driver folder.

16. Uncheck "Hide drivers that aren't compatible with this computer's hardware.

Choose all files and click "Next".

17. After driver loaded, the array will be detected.

How can I go to download BIOS file from Biostar website ?

1. Get to Biostar website : https://www.biostar.com.tw/app/en/index.php

2. Search the model on the upper right corner.

Ex: X470GT8

3. Select "X470GT8"

4. Click Download.

5. Select the BIOS file to download.

6. Then you can download the BIOS file.

Note: You can to use "F12" update BIOS.

Q10

Why my motherboard B350ET2 USB ports have power output after I set the Erp Control to Enable in the BIOS setting

For OS windows 10, please follow the steps below.

1. Enter to the Windows 10.

2. Click the right button on the Windows start and select the Power Options.

3. Select Additional power settings.

4.Select Choose what the power buttons do.

5. Select Change settings that are currently unavailable.

6. Cancel the tick from the option Turn on fast startup then Save change

7. Please reboot the system.

8. After reboot, at the next system shutdown it won't have any power from USB ports.